identification sticker affixed to the device. In addition to serial number and other information, the Sierra Wireless model name and number is listed. The last character in the model number denotes the carrier the device will work with. In the case below "V" is Verizon.
The factory default settings of Verizon Sierra Wireless Airlink Raven X, XT and XE modem are set to automatically register and provision themselves on the Verizon network. When the modem is powered on with an antenna connected, the modem will send the ESN (Electronic Serial Number) of the device to the Verizon Network. If the modem is located in a Verizon primary coverage area and the correct ESN of the device was used to create an account with Verizon, the modem will register and connect to the network.
If the modem has previously been active on a Verizon account and that account is now inactive or changed, the unit may need to be re-initialized to register on the network. This requires returning the modem to factory default settings. It is recommend to save any custom changes you have made to the unit to a template file prior to manual initialization.
To factory default and re-initialize the modem on the Verizon network, hold in the reset button on the front of the unit and hold until the lights chase back and forth. Reset the modem power connection. If the modem ESN is associated with an active Verizon account, it will connect to the network.
To software re-initialize the modem on the Verizon network, connect to the modem using Ace Manger Web. Navigate to the WAN/Cellular tab and open the Re-Activation section. Select the Re-Activation button to start the process.
The modem will reset and if the modem ESN is associated with an active Verizon account, it will connect to the network.
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